Product Support & Inquiries
To make sure you get the fastest, most helpful support, please reach out directly to the retailer where you purchased your True & Co product. They’ll be able to assist you right away with returns, exchanges, or product questions.
You’ll find links to each retailer’s support site and phone number below.
Nordstrom (Support)-1-888-282-6060
Amazon (Customer Service): 1-888-280-4331
Target (Guest Services): 1-800-925-6278
Frequently Asked Questions
Can I buy replacement pads?
At this time, we don’t offer replacement pads for individual purchase.
Can I keep the pads in when washing my bra?
Yes - all components of our bras are designed to be washed according to the care instructions. Whether you keep the pads in or remove them before washing is completely up to you.
What’s the difference between Standard Cup and Full Cup?
Our Standard Cup is designed to fit A–D cup sizes, while our Full Cup is designed to provide additional coverage and support for DD and DDD cup sizes.
Do you offer returns, exchanges, or refunds?
As the manufacturer, we don’t process returns, exchanges, or refunds directly. For assistance, please reach out to the retailer where your item was purchased, as they can best help with your request.
Where can I find my style number?
Your style number is located on the inner label of your garment. It helps us quickly identify your product and provide the most accurate support.
For any other questions, please submit our contact form here.
